PRIVACY POLICY

Prime Peptide (“we”, “us”, “our”) operates this website and associated services (“Services”).

We are committed to protecting and handling your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using our Services, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following categories of personal information:

• Contact details (including full name, billing address, shipping address, telephone number, and email address)
• Payment and transaction information
• Account details (login credentials and account preferences)
• Order history and purchase activity
• Customer support communications and enquiries
• Technical and usage information (including IP address, browser type, device details, cookies, and website interaction data)

HOW WE COLLECT INFORMATION

We collect information through:

• Direct interactions (placing orders, creating accounts, contacting support, subscribing to communications)
• Cookies and similar tracking technologies
• Service providers and operational partners
• Third parties where permitted under applicable laws

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process and fulfil orders
• Provide customer support and account services
• Improve, personalise, and optimise our Services
• Send service communications and marketing communications (where consent is provided)
• Detect, prevent, and manage fraud or security risks
• Comply with legal, regulatory, and contractual obligations

HOW WE SHARE YOUR INFORMATION

We may share your information with:

• Payment processing providers
• Shipping and delivery providers
• Hosting, IT, and website infrastructure providers
• Analytics and marketing service providers (subject to applicable consent requirements)
• Regulatory bodies, legal authorities, or law enforcement where required by law

We do not sell your personal data.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred and processed outside the United Kingdom or European Economic Area where appropriate safeguards and lawful transfer mechanisms are in place.

DATA SECURITY & RETENTION

We implement reasonable technical and organisational measures designed to protect your personal information.

Personal data is retained only for as long as necessary to fulfil legal, regulatory, operational, and business requirements.

YOUR RIGHTS

Subject to applicable laws, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Restrict or object to processing
• Withdraw consent where processing is based on consent
• Request data portability

To exercise your rights, please contact us using the details below.

CHILDREN’S PRIVACY

Our Services are intended only for individuals aged 18 years or older.

We do not knowingly collect personal information from individuals under 18.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external sites.

POLICY CHANGES

We may update this Privacy Policy from time to time.

Any updates will become effective immediately upon publication on this website unless otherwise stated.

CONTACT US

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Prime Peptide
Website: https://primepeptide.com
Email: info@primepeptide.com